Item Recalls

Item Recalls offers a suite of capabilities to handle the recall process for inventory on hand and inbound/outbound activities, with backward and forward tracing. It enables the user to perform both mock and real recalls with ease, maintaining the results for audit purposes. Trace capabilities show where the inventory was purchased, where it was shipped to, and where it is located.

Types of Users

• Quality Employees

• Sales Employees

• Procurement Employees

• Quality Managers

• Sales Managers

• Procurement Managers

• Production Managers

Customer Needs

Recalling items is an inevitable process in the food industry. Food quality compliance requires that the manufacturers be able to perform periodic mock recalls, and if necessary, real recalls. During the warehouse management and production processes, an item may become contaminated. Companies want to know where the item is located, whether it was used in finished goods, and if any amount of this item was shipped to customers.

Key Features and Functionality

• Perform mock recalls allowing food manufacturers to practice recall procedures and maintain the results for audit purposes.
• Trace inventory on hand forward and backward, both usage to origin and origin to usage.
• Configure parameters to narrow down the trace list.
• Convert a mock item recall to a released item recall, if it requires further actions.
• Attach emails, text, and videos to the item recalls, which stay attached while processed into another state.
• Keep the history of item recalls by changing the item recall status to Finished.

With the Item Recalls app, manufacturers and distributors can easily meet quality compliance with ease. Try our app today and experience efficient recall management like never before!

Supported Countries

Canada, New Zealand, United Kingdom, and United States

Supported Languages

English, French, and Spanish

Supported Editions

Essentials and Premium